This page lists full contact info for St Armands Services LLC AKA St. Armands Group LLC incl. mailing address, business name, fax and phone numbers.
We’ve received a request for information regarding alleged unfair debt collection practices of St Armands. If you have any experiences with St. Armands debt collection, please let us know using our Anonymous Request Form and we’ll post them below. Thank you for your cooperation!
St. Armands Services, LLC.
St. Armands Group, LLC.
Additional Business Names / Possibly Related Businesses:
Anasazi Group / Anasazi Services
Bahamas Marketing Group
Brown & Associates
Cred X Debt Recovery
CWB Services LLC
First Capital Alliance Company
GM Associates, LLC.
International Courier Services
Key West Litigation Contact Info
Legal One Services
Vandelier Group, LLC.
Cutter Group LLC / Longboat Group LLC
Saint Armands Group / Saint Armands Services
LenFord Group, LLC.
1-844-621-8260 (Confirmed May 16, 2015)
1-978-735-4366 (Confirmed Feb. 5, 2015)
1-313-214-2734 (Confirmed Aug. 27, 2014)
1-855-229-3763 (Confirmed Aug. 27, 2014)
1-866-796-7202 (Confirmed July 26, 2014)
1-844-695-5368 (Confirmed June 25, 2014)
1-855-417-4418 (Confirmed July 25, 2013)
1-855-532-6494 ext.117 (Confirmed March 14, 2013)
1-877-907-5384 (also used by Landmark Legal)
1-888-204-4704 Ext. 508. (Kevin O’Neil) (Confirmed January 17, 2013)
1-832-783-9190 (Brown & Associates)
1-502-582-2571 (Enhanced Acquisition)
1-502-962-5280 (Enhanced Acquisition)
1-502-968-3681 (Enhanced Acquisition)
1-502-385-0980 (Enhanced Acquisition)
1-800-288-2020 (Enhanced Acquisition)
1-844-223-0671 (NLS Legal)
1-210-529-7064 (Safeway Investigations)
Note: A kind reader reports difficulty reaching anyone at this number: “I have made many attempts to contact this company and I am very unsuccessful with reaching anyone. I have tried various extensions listed and there is just a long hold time.”
1-888-368-8512 (Confirmed June 10, 2013)
St Armands Services LLC
P.O. Box 411056
Kansas City, Missouri 64141
St. Armands Services LLC AKA St. Armands Group LLC
1010 Walnut Street,
Kansas City, Missouri 64106
Possibly Related Address:
Brown & Associates
1234 McKenzie Lane
Dan Fisher (claiming to be from the “Processing & Summons Division” of a county)
Kathy Johnson (NLS Legal)
Mark or Mike Jackson
Walt Heinz AKA “Mr. Heinz”
We received a request for info regarding St. Armands Services LLC’s license number and information. We were unable to find any licensing info but did find the following actions/alerts against the entity.
From the California Department of Corporations:
St. Armands has not been issued a deferred deposit transaction originator license by the Commissioner pursuant to the CDDTL. As such, St. Armands is not authorized to engage in payday lending… in California or to California residents.
…St. Armands Services LLC, a.k.a. St. Armands Group LLC, is hereby ordered to desist and refrain from violating California Financial Code Sections 23005 and 23036. This Order shall remain in full force and effect until further order of the Commissioner.
There was also an alert from the Washington State Department of Financial Institutions:
DFI received two complaints from consumers against an entity involved in unlicensed, online payday loans, St. Armand’s Group, LLC, or St. Armand’s Services (St. Armand’s). The consumers alleged that St. Armand’s electronically deposited funds into their accounts then withdrew funds without their permission.
On June 15, 2012, an Online-Payday-Loans.org reader also alleged that St. Armand’s put money into their account without authorization:
“They put money in my account and [I] never authorized it. I am reporting to my bank tomorrow their [allegedly] fraudulent activity.”
Another kind reader made similar allegations:
“I would like to know if they are licensed in the State of Michigan. They have put money in my bank account and are withdrawing money that I did not authorize.”
Editor’s Note July 13, 2012: I just checked the Michigan Office of Financial and Insurance Regulation as well as the Missouri Division of Finance websites. St Armands Services was not listed as a licensee on either site.
We received more allegations on September 24, 2012: “I have gotten a call from my bank saying that this St. Armands Group has been trying to take money out of my account here in Wisconsin since April, I finally got a hold of someone at their number to get information, but they didnt have any kind of withdrawal authorization or any kind of a payment plans, they try withdrawing at any time. Can’t find any licensing in Wisconsin.”
On Sept. 24, 2012, we received more allegations from another kind reader: “Without permission St Armands deposited $200 in my account. They somehow got my account info when I was online paying a bill and trying to get an insurance quote. They then made on two occasions two withdrawals for $60 a piece which put my account at a negative balance because I didn’t know these transactions were being made. I closed the account and to no avail have I been able to reach anyone on the phone. This was my 1st and last time paying for anything online. With today’s technology why can’t they find these people and stop them? To St A holes whomever you are what comes around goes around. Unable to find a physical address for them just a phone number and a recording [at] 1-877-907-5384”
On Sept. 26, 2012, another kind reader sent us even more allegations: “They called my work and house telling me off because I put a stop payment on their loan which they deposited into my account without my permission. They got three hundred and sixty dollars out of my account which covered the loan for two hundred that they put into my account. They were very rude to me, telling me that they had contacted my bank and that the bank said that we had a lot over drafts which I knew was a lie because I’ve been banking with this bank for many years. They told me the law would be coming to get me and they talked to my wife about this without my permission which I know is illegal.”
On November 8, 2012, we received more allegations about St Armands Group LLC: “They have put money into my account and I didn’t sign or approve of any loan document. I emailed them and told them this and they said they would have it reversed. i called my bank and my bank reversed it before they could. Now they are not able to take money from my account and they are saying I owe them money and threatening to sue me for not paying something i didn’t apply for. I can’t contact anyone on the phone [877-907-5384] and they supposedly forwarded my account to a collection agency who is harassing me nonstop on my phone from an undisclosed phone number.”
On November 13, 2012, another kind reader sent more allegations about St Armands: “Lender is taking unauthorized payments from account.”
On November 20, 2012, we received the following allegations: “St. Armands deposited $300 into my checking account. I am not sure how they got my information but I do a lot of business online. Since they had been threatening to take me to court if I don’t pay by the end of the year. So frustrated but I am paying the $300 debt that turned into almost $500 in collections. Now I wish I would have investigated a bit further instead of just paying them. They had so much of my info that I believed them. After researching, this is something I didn’t do at all.”
On November 29, 2012, a kind reader sent the following disturbing allegations against St. Armands: “I started the loan application process online and then received a call from a rep who said they couldn’t complete the loan process until I fax check stubs and they receive employment verification from my employer. I never sent the documents and employment was never verified as I decided I did NOT want the loan anymore. I tried several times that afternoon and the next morning to contact someone to withdraw my application and left several messages and NEVER received a call back yet the next day St Armands deposited the funds anyways. I left several messages and finally after leaving a message threatening legal action against them I received a call back from a man claiming they had the documentation as well as an electronically signed contract. I NEVER electronically signed and in my opinion anyone can forge an electronic signature. I requested proof of the so-called documentation and then the man hung up on me and I was never able to get in contact with anyone from there again. I immediately closed out my account and since then have been receiving harassing, threatening phone calls from some recovery group trying to collect $600 for a $200 loan that I never authorized in the first place.”
On December 10, 2012, we received more allegations: “Same story here… They got my info, deposited $300$ without my permission! I haven’t gotten any calls yet but they just put it in. I have a security block on my account so they can’t just [make a] withdrawal but even still I don’t know what to do from here….”
On December 20, 2012, we received disturbing allegations about St Armands: “They say I got a loan from them and I never authorized it. I talked to one of their reps and explained how my account was compromised at my bank and proved they deposited $300 and withdrew $270 and he told me it was resolved. Now I have a company calling my employment and yesterday she called the Director and told him all the details and said I was facing charges. Now I am in trouble at work because of this. I cannot contact this company to get any info and I want the harassing stopped. What do I do?”
On December 27, 2012, we received allegations from two different readers: “They deposited money into my account without my permission: Deposited $200 into my account.” and “I have had money withdrawn from account every 2 weeks since about July. I can never get a hold of anyone and by now they have received well over the $150 I borrowed. I also was not told this was a pay day loan or even asked if I wanted the money. This company is fraudulent and not licensed.”
On January 3, 2013, we received new allegations: “I was wondering if someone has the address for St. Armands so I can send back money in which they put into my account unauthorized. Thanks.”
On January 11, 2013, a kind reader sent us the following allegations against St. Armands Group aka LenFord Group, LLC: “I received 20+ calls daily from various different names and versions of the names St. Armands Group, LenFordGroup, etc. I never authorized anyone to put money into my checking account. And have never applied with St. Armands Group, I ask them (when they call and I have time to answer) to send me PROOF of this debt – they never do. – Because they have NO Proof. Can ANYONE tell me if they’re even Legal in the State of Oregon?” Editor’s Note (January 12, 2013): I just tried a License Holder search on the Oregon State Division of Finance and Corporate Securities website. I searched both Consumer Finance Companies as well as Collection Agencies but could NOT find “St. Armands” or “LenFord Group” anywhere. If you’d like to conduct a search or file a complaint, please see State Regulatory Agencies for Payday Loans.
On January 17, 2013, a kind reader sent us the following allegations about St. Armands Group: “I was contacted by a Kevin O’Neil of some nationwide investigation unit stating that I would be going to jail for felony to commit fraud. The number he left was 888-204-4704 Ext. 508. I live in PA. If there is anything real to this, I would like to know as I could have sworn some chick that worked at the place told me that they could not do loans in PA anymore and that I owed nothing.”
On January 18, 2013, a reader sent us the following allegations: “My husband got a $300 loan from St Armands which we thought was paid off. Well come to find out that since October 2011 they have been taking $75 every two weeks out of our account. I cannot say how stupid I feel for not catching it until now. And $3,250 later they tell us that we were never paying on the loan just a service charge. A $150 service charge every month!!! Are you freaking kidding me? They never told us we have a $150 a month service charge. They told us that our loan would be paid off $150 a month for 2 months until that $300 was paid back. That is 2 months of $150 a month and our stupidity has sucked us dry. We want our $2,900 back. We need our money. We are a family of 8 and living pay check to pay check. How can we get that money back that they basically stole from us?” Editor’s Note: I’m so sorry to hear about your troubles. Unfortunately, we cannot offer advice for any specific fact situation. Generally speaking, borrowers with loan disputes should consult an attorney immediately and contact state regulatory agencies as soon as possible.
On January 22, 2013, a reader sent us the following allegations: “So I received phone call after phone call from an 888-204-4704 line I never answered it till yesterday January 21st 2013 when a Kevin O’Neil contacted my job and tried getting info. I know that this is illegal. He is stating that he has a file that I asked for a loan from this St Armands Group to be deposited into my account. Claiming he has all my banking info and knows where I work. I then requested him to tell me how he got this info and said it’s not my concern, “but when are you going to pay this cause I’m sick of looking at it.” I told him that I will take care of whatever this scam is and he got very rude and cussing at me telling me that I took the loan and I need to pay it back or he will come after me with all legal resources needed. I told him frankly I don’t know what you are talking about. He then said Mr. (my name), that’s not going to work. Pay your debt or pay the penalties… I told him that he will be receiving a call from my lawyer and that he will NEVER call my job looking for info again. He then started to get even more unprofessional and I told him to have a nice day and hung up and blocked the number from calling me again. This needs to be taken care of…”
On January 23, 2013, we received more allegations about St Armands: “Stole $300 from my account beyond the agreed to loan amount. I am suing them to get it back.
These people are thieves. “
On January 26, 2013, we received the following allegations: “I’m not sure how this happen but I have never taken a loan out with St. Armands and it came out my account without my permission and that is a federal no no. I would like for someone to fix this before I report this to the CEO or to a federal official. Never heard of you all so why did you do this to me? How would you like it if I took money out of your pocket without asking, St. Armands?” Editor’s Note: Thank you for sharing your experiences but please don’t confuse us with St Armands. We’re not related to them in any way. Please read our FAQ to learn more about who we are and what we do.
On January 29, 2013, a reader sent us the following allegations about St Armand Group: “YES I HAVE!!! This company does not care about anything – they will call your dead relatives – I am using a law firm to help pay off my payday loan. Again – I am using a law firm to help me and this company DOES NOT CARE!!!!! They are nasty and will lie to dig up any information about you! I reported them to the FTC. DO NOT USE THEM AS A PAYDAY LOAN !”
On January 30, 2013, we received more allegations about this entity: “This company put money into my account without my permission after I turned down their loan. I tried to give the money back and they would not allow me to. Now they are taking $90 out of my account every week and my bank account has been compromised. There is no way to get a hold of this company I have tried numerous times to pay them back through a different pay method. I don’t know what to do.” Editor’s Note: Unfortunately, we cannot provide advice for specific fact situations. Please consult an attorney. On the same day, we received the following question: “I would like to know if this company (St.Armands Group LLC) is licensed to provide online payday loans in the state of Kentucky. Thank you.” Editor’s Note: On January 30, 2012, I searched for the terms “Armands” and “Armand” on the Kentucky Department of Financial Institutions Entity Search page and found NO results but please check directly with your state regulatory agencies to be sure.
On February 1, 2013, we received more allegations: “I also received $300.00 in my account without my approval for this group, it was deposited when my account was in the negative so the money was spent before I knew it was there. I have tried to contact them to return the $300 and not a penny more but they do not answer or told me I got the money now I owe them all plus the interest of $180. I have since closed my account and sent them an email stating that I would pay the $300 back with a money order only and to give me an address to send it to. They refused and said I now owe $1180. Since then I have been contacted 2 times by a lady claiming that she is coming to serve me for fraud against this company but she can settle the matter for $2800 and to just give them my credit card info. I thought that was funny and told her to serve me and she could meet me at the police department that I would be the one standing with an officer to arrest her for fraud. How do I get these people to stop calling me? They have my work number, are rude, threatening and just scammers.”
On February 4, 2013, we received more allegations: “This is a freaking scam. Never once in my life have I ever used a “payday” loan. They knew to drop money in my account and I called them for an address, that they made a mistake and I was returning the money. They said “No.” I told them that this was a mistake and that I was returning their money. Then they had the audacity to ask me for my bank statements!”
We received more allegations on February 15, 2013: “[St. Armands LLC] removed money from bank account without warning. [They] also did not send any real documentation about loan. When denying loan they said I again do it by at asking for information about loan.”
On March 2, 2013, a kind reader sent us more allegations about St. Armands: “This company put $200.00 in my account without my permission or signature (electronic or otherwise). Did not realize until I got my bank statement and saw the transaction as well as a debit for $60.00. After speaking with my husband regarding the transaction, I call my bank to inquire about the transactions and was told it looks like a payday loan. My bank suggested I file an “unauthorized transaction request” which will stop any further transactions. They advised I contact the company to inquire how to send the unauthorized money back. Of course I can’t reach anyone and after reading other posting it seems I might have to obtain a lawyer.”
More allegations received on March 6, 2013: “A few mins ago, I received a telephone call at my place of employment from a lady stating she was calling from International Courier Services and wanted to know if I would be home tomorrow to be served. I asked her what this was about. She said they needed me to be at home tomorrow to be served with two forms of ID and my signature would be required or else they would come to my work. Again I asked her what she was talking about. She then stated if tomorrow was not a good time all I had to do was tell her and re-schedule. I stated that I did not schedule in the first place and didn’t understand what this was about. She said that she could tell I was confused and would transfer me to someone who could answer my questions at Hewitt. A man then picked up the phone and started yelling at me. Once he finished I told him that I did not know who he was and would not engage in this conversation at work. He said I guess then you don’t want the information about this matter and proceeded to tell me that I was going to be served and need to show to forms of ID about a legal matter with my bank. I was shocked. Then he said it was not about my bank but about a loan with Saint Armands Group, where I was being accused of wire fraud and sending an out of state bad check. I told him I did not know what he was talking about and I have never sent a check out of state. He said that he found that hard to believe and rattled off a bunch of personal information about me and started yelling again. I told him I was not going to fight with him at my work and promptly hung up. I’m not sure if the International Courier Services and Hewitt are the same company or not?” Editor’s Note: Thank you for your detailed message! This is the first time we’ve heard of International Courier Services and Hewitt. We’ve added them to our list of Possibly Related Entities above. If we received any info about them, we’ll post it here.
Allegations against this entity received on March 7, 2013: “They put money into my account, too. I thought I was getting some other help. Also took out money that I did not authorize. I want that money back.”
Allegations against “Saint Armand Payday” received on March 13, 2013: “Have tried contacting them to resolve paying them back and they won’t answer their emails, and the 800 number is just a loud beeping sound, so today I’m cancelling my bank account, they have gotten enough – more than enough to pay back the $350.00 loan.”
Allegations against St. Armands Group received on March 14, 2013: “My husband did not sign the papers. They even over drafted my account. Now someone in “Rowan” is calling. They are filing charges on him. The number is 1-855-532-6494 ext.117. Watch out for these guys. I don’t know if they are even allowed to do this but they are!” Editor’s Note: Thank you for the additional phone number and for sharing your experiences. The more info we have about these entities, the easier it will be for legal and law enforcement professionals to track them down.
Allegations against St. Armand’s received on March 20, 2013: “I received an unauthorized deposit in my bank account after several days of different loan companies calling and asking for my personal information. Date of birth, last 4 digits of my social security number, etc. Each time they call its for a different company with a higher loan amount.”
Allegations against St. Armands Group received on March 23, 2013: “Unknown entity, March 23 in KY. My bank account was being overdrawn for the past couple months. I noticed that “St Armands 8554174418″ has been withdrawing 60 dollars twice a month from my account. I’ve not authorized any transactions from them nor have I even heard of them. Somebody needs to stop these people. I scratch by on my pay as is.” Editor’s Note: Thank you! The additional phone number you provided for this entity will be useful to many of our readers.
On April 19, 2013, we received more allegations involving this entity: “They did not give a company name they just said this is the “claims department” and they are going to serve me for fraud. I talked to a guy name Mark Harris and he continue to tell me I made a loan at St. Armands and my bank was [bank name redacted] in Texas. I told him I don’t live in Texas and I have never been to Texas. He continued to say I owed $630.00 dollars and if I didn’t pay it I will have to pay all the legal fees if I choose to take it to court. They continue to call my job and my house harassing me.”
Allegations against St Armands Group received on May 16, 2013: “I ended up with $300 in my account from this company. I called repeatedly to find out what was going on and I never received a call back. Next thing I know they were taking $90 out of my account every two weeks before I figured it out I had paid over 400 and some dollars! I finally put a stop payment to it and the next thing I know I am getting a call stating I have been charged with fraud and a police officer was coming to arrest me! What the heck?”
On June 10, 2013, we received the following allegations against St. Armands Group: “They deposited $250.00 into my checking account and have been ACH debiting $75.00 every two weeks, so right about now they have managed to steal from my account $1800. In fees. I have called them back in December letting them know there must be a mistake but no return call only a ‘leave a message’ and now today the same thing. I just faxed them a cease and desist. Hopefully it will stop. I did not sign anything for them to do this. They are stealing. Their phone number 1-855-417-4418 fax is 1-888-368-8512.” Editor’s Note: Thank you for confirming the phone number and for giving us an additional fax number for this entity. Your info helps people!
On June 13, 2013, we received more allegations against this entity: “Never authorized the $300 deposit. Didn’t know it had been deposited until I checked my account. I was checking to see how deep in the hole I was with my bank. At first, I thought it was a miracle. Unfortunately, I found out otherwise after I contacted St Armand from the number on my bank statement. Tried to tell them that they could get the $300 back, but no more, and that was the beginning of my woes.”
On June 18, 2013, we received allegations against St Armand’s Group: “This company is completely bogus. I keep getting calls from them stating I owe them money for something I know nothing about. If you ever get calls from this company hang up immediately.”
On June 25, 2013, a kind reader sent us the following detailed allegations against St. Armands/BMG/First Capital Alliance: “On May 23, a man from the First Capital Alliance Company (the caller id just said ‘Out of Area’ so we have no number for them) called my father-in-law saying they were looking for my husband because they had information about a judgement against him. My father-in-law did not give them any information but then called us and gave us a phone number and “case” number. We called them but no one answered so we left a message. On June 25 someone again called my father-in-law from First Capital Alliance saying the same thing. My husband called and was put through to someone named Walt Heinz. Mr. Heinz told my husband that a judgement was being issued against him for a payday loan from a company called BMG. My husband told them we had never had a payday loan. Mr. Heinz then gave my husband the name of our old bank (but no account information), our home address (but did not have our phone number), and told us that we owed a company called St. Armand’s Group for a payday loan that was deposited to our old bank account on 4/25/2013. The biggest problem is that we closed that bank account on 4/17/2013 and no deposits could have possibly been made to that account. When my husband asked for contact information for St. Armand’s Group/BMG and a mailing address for First Capital Alliance because we wanted to file a police report for stolen identity Mr. Heinz went on to beat around the bush for a few minutes, quickly thank my husband for calling and then he hung up… all without giving us the information. This just screams fraud to me.”
On July 1, 2013, we received more allegations against this entity: “Received unauthorized deposit in my account. I did not e-sign for it and didn’t even know who this company was. I clicked deny offer, not accept. Not happy about that.”
On July 21, 2013, we received the following allegations against St Armands AKA CWB LLC: “Was inquiring on a short term or payday loan. Never signed any agreements. Was even unaware of any transfer that came to my checking account until I received what looked like a spam type email stating a transfer was being processed into my account and also stating the amount but no other information such as who the lender was, any contact info or phone numbers was listed in the email. Needless to say $300.00 was placed into my account then I receive another email stating that they would proceed to take $90.00 a week from when the deposit was made and continue to do so unless a fax was sent 3 days before the next withdraw date and that the 90.00 was just a refinance amount and that nothing would go to paying off the balance until another fax or written letter was sent! This is nothing more than a scam and rip off to people like myself. I hate that people out there are getting scammed and having their identity pretty much stolen like this place is doing when you never even sign an agreement they just get your info and go with it! One p***ed off person here!”
On July 25, 2013, we received more allegations against St Armands Group: “Mark. 885-417-4418. This company deposited $300 into my account. I never e-signed anything or saw documents concerning loan. I was looking for a loan but they wanted bank account info. Not sure how they got it but I didn’t authorize deposit. I have contacted my bank to do a stop payment and send money back. If that doesn’t work I’m closing the account. I refuse to let them take my money.”
On August 6, 2013, we received these allegations against St Armands Group: “I did submit an application to see about what I could be approved for on a loan. I never agreed to the loan but this company sent me the money anyways. I do not want it and never agreed to have the money.”
On August 12, 2013, we received these allegations: “I was cheated out of money for months. They trapped me into paying a loan with 700% interest.”
On Oct. 7, 2013, we received these allegations against St Armand Group: “After receiving a bankruptcy discharge over 6 months ago we were, to say the least, caught off guard to receive a call from St Armand Group (who was listed and submitted when we filed for bankruptcy). They claimed to have 2 complaints against me and they have notification to serve me with summons to appear in court, that is if I don’t handle this outside of the courts. They asked if I had the funds to pay right then. I said no and they will not be receiving any money from me. I told them that their company was listed on our bankruptcy that was approved and discharged in court. They said this is not handled nor covered under under any bankruptcy laws or discharge and that I still owe them the money. They said that they attempted several times to withdraw money out of a account (which has been closed for a half a year) and it was returned (they took 5x more than they were owed and drained the account which forced us to close because of their over drawing of funds). I repeated that we had filed bankruptcy, which they were listed on. I further told them we received a discharge and any prior bank accounts have been closed since the process began. I also told them that obviously they did in fact receive that initial information regarding our bankruptcy filing because before we filed we received the same threatening calls, but once we filed the calls had stopped. They ignored what I told them, spoke over me and yelled bankruptcy does not cover their firm. They told me they would be calling my place of work to see what the protocol is to serve summons if not handled with them. I checked with my HR department later on and St Armands Group did in fact call and leave a message for me to call them back. The name was Dan Fisher who claimed to be from the Processing & Summons Division for the county we live in for the St Armands Group. The phone number given was 855-326-6497. Upon speaking to our lawyers we were assured that they were covered in the bankruptcy and by contacting us with threats and scare tactics to collect payment after receiving discharge is illegal. Should this harassment continue we will be filing suit as they are breaking the law.”
On Dec. 10, 2013, we received these allegations against St Armands: “I was 1 day late on my loan and they sent a group of people to my work claiming they were police and were there to arrest me. I wasn’t at work that day but the whole event was embarrassing.”
Allegations received on March 27, 2014: “These folks are ruthless. I have been contacted by three different debt collectors saying that they have the legal right to collect on a debt payday loan with St Armands Group. One is Monument, LSM recovery and NCS all claiming to be collecting for St Armands Group. They all three have called my place of employment and left threatening messages and stated that I must pay today or I will be served court papers. How do I verify who really has right to collect the debt? Thank you.” Editor’s Note: Sorry, we cannot provide advice for specific fact situations. Please consult an legal professional.
On May 1, 2014, we received these allegations: “Entity Details: St. Armands / Hewitt. Complaint: Threats to serve me at work. Harassing phone calls at work and cell.”
On June 3, 2014, we received these allegations against St Armands Group: “Someone from St. Armands Group has been calling me and threatening to put me in jail. They said that I request $300 and it was deposited into my account. Now, some 3 years later I’m being harassed about being fraudulent and now I owe them $510.00. Well, I went to my bank and checked my account from 3 years ago and on that month date and year no such thing happened. No money was deposited into my account and I even had my accountant look as well. We looked a month before and a month after and it didn’t happen. I called them back and told them that my attorney would be calling them next.”
On June 9, 2014, we received these allegations against St Armands Group: “After inquiring about a payday loan, but never agreeing to it, they deposited 200 dollars in my account. After a year and paying them $1,000, they are trying to bring legal actions against me.”
On June 19, 2014, we received these allegations against St Armands Group: “Entity Details: I paid a loan off in full back in March of this year (2014) got a paid in full letter showing this loan is closed and paid in full. But in less than a week I have got 2 calls from 2 different companies saying I owe on this payday loan. I have told them no I do not and have sent them the letter I got for paid in full. I have tried to find a number to call the St. Armands Group but none of them work or if they do it rings 2 times then goes to a busy signal. Very frustrating. I have paid this loan in full and keep getting calls on saying I still owe this money. Some how I think this company is selling loans paid or not paid and trying to get more money out of people. Does anyone have a number for this place to call and talk to someone? And I do live in Wisconsin and did see someone make a comment that this company does not have a license to do payday loans in Wisconsin. If this is true how do you find out about this and what can I do to report this? Complaint: I think they are trying to charge people for a loan that is paid in full. I do have proof this is a paid loan and my bank account only shows 1 deposit in the account. I had to close due to them trying to take money out on the wrong days and caused my account to be closed making it so I cant have a checking or savings account for the next 7 years.” Editor’s Note: To check if they are licensed in your state or to file complaints against them, please visit your state regulatory agency.
On June 26, 2014, we received this message from someone who seems to have us confused with this entity: “St. Armands Group never can get a hold of please give me a call at [phone number redacted]” Editor’s Note: Please do not confuse us with this entity. We are not related to St. Armands Group in any way so we have no way to ask them to call you. All the contact info we have for this entity is listed above. Thank you.
On Jun. 25, 2014, we received these allegations against St. Armands Group: “I just received a call from an Officer Morgan stating that St. Armands Group is pressing criminal charges against for a loan I never knew I had taken out back in 2011. His call back number is 844-695-5368. I’ve never been in trouble with the law or had any legal problems in my life. This is just outrageous and stressful because I am threatened with jail time if I do not settle this so called debt with
you all[an unknown entity].” Editor’s Note: Please do not confuse us with this entity. We are NOT related to this entity in any way, shape or form.
On June 26, 2014, we received these allegations against St Armands Group LLC: “I received a call from a company named NLS Legal from 1-844-223-0671. Her name was Kathy Johnson. She left a voicemail on my cell phone stating I needed to call her by the end of business day to avoid legal action on bank fraud. Said it would be signed over to my county court for action if I did not settle voluntarily. When I got out of work and called her she stated her client St. Armands Group will be filing a suit against me and rattled off my social security number, previous address and email address and the bank [account] I had which has been closed for more than 3 years. Mind you when I started questioning her about the company and contact info she said she did not have a phone number for me to contact them. Weird! The loan was supposedly for $300 but they wanted almost $3000 when I said I wasn’t going to pay that she said well if you settle today they will drop it down to $825 and will take half today and the other half in 2 weeks. Not to mention this was supposed to have happened in 2011. I have not gotten a phone call, email, or a piece of postal mail from either company until today. It took
you[them] 3 and a half years? Really? Yeah you[they] will not be getting a dime from me now or ever. I filed a complaint with the FTC as well. Federal Trade Commission. Tons and tons of complaints!” Editor’s Note: We are NOT related to St Armands Group LLC in any way.
Allegations received on June 26, 2014: “I getting [expletive removed] off. I keep getting calls from lawyers or whatever for a loan that’s been paid back. Now they’re trying to say I got a loan before the other loan that was paid already! If I owed [them] why would [they] give me another loan!!!! Either way I went to my bank and got my statements to prove I didn’t have a loan in August but I did in November and it’s been paid back WITH INTEREST!!! They need to leave me alone. Why is it you can’t find a contact number for them?”
On June 29, 2014, we received these allegations against St Armands: “Took out a loan for $300. Made several payments. Called them to try and pay off what was left. They quit answering my calls and sent no emails. 8 months later they say I owe $750 and threaten me with legal action.”
On Jul. 16, 2014, we received these allegations against St. Armands Group: “Have been harassed [by] Maxine claiming that I owe money. Her number is 313-986-2001 she refuses to give any information and claims I will be thrown in jail. She has [called non stop], harassed me and not given any information for what this is for.”
July 18, 2014: “I need a phone number from them so I can reach out to them.”
On July 22, 2014, we received these allegations against St Armands Group Payday Loan: “I am receiving harassing phone calls from a collection agency stating they are representing St Armands from a payday loan I took out in 2012. They called my job [and] spoke to my supervisor stating they are on their way to send a subpoena to my job for a court date. [They are] telling me I borrowed $350 owing back $496 but now I owe $800 [and to] set up [a] payment arrangement”
Allegations received on July 23, 2014 against St Armand Group: “Getting two different calls from two different collectors stating I owe these people money. How can I get this to stopped and taken care of? Please help me as soon as possible. Thank you! I don’t know of these people at all.”
Allegations received on July 26, 2014: “Back in April 2013, I had looked into a payday loan. St Armand’s direct deposited 200.00 into my account. I had never seen a loan company work like that and then $90 every two weeks started coming out. I eventually had to put a stop payment on the account and close it. I could not get a hold of them to make alternative arrangements to pay this. Cut to now, my brother started receiving calls from a Joe Bridges of Statewide Legal Services, looking for me and saying I had charges against me. I returned the call, looking to get info on what was going on and to get written verification as to the debt. They repeatedly brushed off my attempts at this by telling me I could set up a payment plan and then receive the info I wanted because if I didn’t, I would be served before I got the letter. I told them I would call back. I then started researching a way to get in touch with St Armand’s Group to make arrangement but it has proved very difficult. The number they left was 866-796-7202. I looked up that number and found several complaints regarding the same situation.”
On July 30, 2014, we received these allegations against St Armands: “This company has called me and said that they are serving me papers tomorrow between 12-3 pm either at my place of work or home. I have printed out where I have made payments to them. I think they have taken out all but about $12.00 of their money. When I called the number to talk with a person, the guy said he was a paralegal. I can’t get in touch with the actual company.”
Aug. 12, 2014: “I got a call from a lawyer saying I’ve been in breach of contact and I owe $495.00. It’s from May of 2013. I’m unaware of this. I do know I had a suspicious withdrawal from my account and I reported it to my bank. It then stopped. I am just now hearing word I’m going to be sued.”
On Aug. 13, 2014, we received these allegations against StArmandsGroupPaydayLoan.com: “A legal representative has started to call and threaten legal actions against me for not paying off this payday loan. As I am researching, this company was not even legal from the beginning. I have paid them off and have bank statements to prove it. I even have a confirmation from “Melissa” in New York from earlier this year (2014). I wish they would get their books in order and stop contacting me.”
On Aug. 15, 2014, we received these allegations against St Armands Group: “I never took out a loan from them and they are claiming that I owe $510 for a deposit that was never put in my account. They are calling my parents trying to get a hold of me. They have given me the account info and I have requested that they show proof of debt. They claim that they have sent multiple letters and emails, which I never received. Very rude. I will be contacting the FCC. I don’t even think that they are legal in Missouri. Also when they first called me I went to my bank and searched for the deposit and there was no deposit for that entire month.”
Aug. 19, 2014: “Never received a loan from this company and now being charged for fraud from them. What do I do to get this resolved?”
On Aug. 27, 2014, we received these allegations against St Armands Group: “Entity Details: I just received a call from a law firm claiming that I owe St Armands money from a payday loan from July 2011. The people were so rude to me and told me if I didn’t cooperate with them that I would be prosecuted for fraud and when I told them that my information had been duplicated by one of these companies before first they said that’s not true and then I told him I had proof from the first time he then said well that’s what happens sometimes when you put your information on the Internet. These people are out here trying to steal our hard earned money and its time we stop them. Now I’m waiting to see what happens from here. The guy name is Mark Jackson or Mike Jackson and these are the numbers to watch out for: 1-313-214-2734 and 1-855-229-3763. Please be aware. Complaint: This has harmed me because this company is harassing me threatening to prosecute me if I don’t at least try to agree to a payment plan”
On Sept. 3, 2014, we received these allegations against Saint Armands Group: “In 2012, they deposited money into my bank account that I did not apply for. They have been calling and harassing friends and family members. During the time that they deposited money we were in an active chapter 13 bankruptcy. Now that our bankruptcy is over they call 7 and 8 times a day. It’s time for it to stop. I have contacted an attorney and filed a complaint with the BBB. I have also notified any other agency who help make them stop. By the way payday loans are illegal in North Carolina. Beware if you apply for a car loan or anything else online because all of these crooked companies can get your information.”
On Sept. 13, 2014, we received these allegations against St Armands Group: “Entity Details: Dan Wolff,
Brown & Associates, 1234 McKenzie Ln, Houston, TX, 832-783-9190 (# that came up on my caller ID). Complaint: The above person stated he represents St Armands Group nationwide, wanted a Money Gram sent by 4 p.m. TODAY to an Amherst, NY location, or felony charges would be filed against me. Gave me a receipt code, company name of Payment Solutions Group in Amherst, NY and an account number to put on the Money Gram.”
On Sept. 29, 2014, we received these allegations against St Armands Group: “Entity Details: Enhanced Acquisition is another one that keeps calling me and they are using blocked numbers or 502 area code numbers. I’m not even sure they can lend in KY: 502-582-2571, 502-962-5280, 502-968-3681, 502-385-0980, 1-800-288-2020. Complaint: This company keeps calling me at work and threatening me saying they are coming to put me in jail for a case against me. When I ask what they are talking about they try to transfer me to another number. I had one guy tell me he was an attorney and had verified my addresses and would be sending the sheriff to get me from my place of work. I said that is funny you’re calling from a call center and he the got nasty. They have called my grandmother and parents threatening them with jail time as well if they don’t tell them where I am. This company tries anything they can to get you to give them money. I never applied for a loan and closed my accounts once I saw the money go in and them taking money out.”
Oct. 9, 2014: “[St Armands Group] have my info and sold it to Ruben and Yates, and now trying to collect money . Which I do [not] owe to anyone.”
On Oct. 22, 2014, we received these allegations against St Armands Group: “They claim I haven’t paid them back a loan and will be filing a judgement against me, but refuse to provide proof or anything.”
On Oct. 23, 2014, we received these allegations against St Armands Group: “This company has been calling and harassing me daily. They’ve called my ex-husband’s mother, my work. Told me the cops were coming there to my work to arrest me. Just now I received another phone call telling me that I owe them money for a payday loan that I never authorized. They told me they were prosecuting me for bank fraud and Internet fraud. Told me that my local county sheriff’s office would be serving me papers and that I was given a chance to say that I did all of this which I denied and told me they have all the bank records to prove it. This has got to stop!”
Allegations received on Oct. 29, 2014 against St. Armands: “Saying I took out a loan. I have never done any business with them. Being harassed by them calling my mom’s phone and saying it’s my phone. I have tried to call or locate them but no such place. The caller says he is from NE processing and sent me a letter by e-mail which anyone could have typed up. I replied requesting more info and it sent by mail. The number is 844-365-5111. Bogus area code. Caller says they are located in India. Why would a American take a loan from India? Scam. I am calling my Attorney General’s office.”
On Nov. 20, 2014, we received these allegations against St Armands Group, LLC: “Unable to get a hold of company to dispute a debt they claim I owe them and collections agencies [are] harassing me.”
On Dec. 4, 2014, we received these allegations against St. Armands Group: “I know of no loan totaling $510.00 from this company.”
More allegations on Dec. 4, 2014: “I had paid my payday loan over a year ago, by arrangement with St. Armands, and now I get a call from a lawyer’s office stating I can settle a $250.00 debt with St. Armand’s, since the office stated that they pre-screen and settle out-of court so that the loan doesn’t have to go to court, with me being the one who must pay. Is this a scam going around right now?” Editor’s Note: Generally speaking, if someone phones you and claims to be collecting a payday loan debt that you have no knowledge of, it may be a telephone debt collections scam related to payday loans.
On Dec. 6, 2014, we received these allegations against St. Armands Group: “I have had several calls from two different companies saying they are trying to collect on a loan from St. Armands Group. Neither can give me information on what is going on with this supposed loan or why two companies are trying to recover money for the same company. I had been listening to them in the past but when I got to researching St. Armands and CWB Services, LLC, I learned that there is a lot going on with this company. I am no longer taking their phone calls and do not know how to handle the situation except to see how it plays out in the near future. These people are scam artists and even each company never calls from the same number or leaves the same name on a voice mail.”
Dec. 13, 2014: “I did request a payday loan and I was paying them back but I feel like my old bank account couldn’t keep up with fees and all and you know BOA takes their money first so now I had to back out of BOA till I could play catch up. St. Armand has always been rude and I decided I will pay them back last. I received a call telling me this is their last straw [and] I will be arrested at my place of work through the Federal government due to fraud. I am like I never intended to defraud anybody and you would arrest me? And I said I thought I paid them and she had a nerve to say she doesn’t think so that there are no notes on me. So the last transaction and conversation was not given. I am appalled I could be arrested. Then how they gonna get paid in jail? No court case just booked and jailed then court case makes no senses where I would get money to pay them if am arrested and fired. Really? She hung up on me and didn’t even wait for me to hang up on her, I was very upset trying to ask her questions and letting her know I never defrauded [them], but some how [they are] telling me I didn’t pay anything and I gave [them] all my legitimate personal information to fraud [them] does that make any sense? Yes I gave them a new number so they can call me personally and not at work. A message was never left.”
On Dec. 16, 2014, we received these allegations against St. Armend (sic) Group: “Took out this loan and it was paid in full. Have several collection companies calling me and threatening me and my family members. Saying I missed a court date. Loan was paid off 2 years ago. Cant get through to St. Armend (sic).”
On Dec. 30, 2014, we received these allegations against Saint Armands Group: “They are trying to collect on a loan that has been paid. No one at said company wants to answer calls or return calls.”
On Dec. 31, 2014, we received these allegations against Saint Armands Group: “All phone numbers are bogus… trying to collect on a loan that was paid. Using 2 different collection agencies.”
On Jan. 8, 2015, we received these allegations against St Armands Group: “This company has sent my information to a debt collection agency, requesting that I pay my debt. I have never received any money from them to repay.”
On Jan. 9, 2015, we received these allegations against St Armands: “I received a call from someone saying that they were filing charges against me and that the only way these proceedings would stop is if I settled with them right now. They advised me that I would be facing criminal charges if I do not pay them. I asked them to send me information in regards to this and they refused. I live in Texas so my question would be are they even licensed in the state of Texas” Editor’s Note: To the best of our knowledge they are not but this info can change quickly so please check your state regulatory agency. Regulatory agencies maintain lists that are always up-to-date. Unfortunately, we do not have the manpower to do the same.
Jan. 10, 2015: “There have been numerous companies to contact me not only at work but on my cell phone threatening me unless I pay a debt owed to St. Armands. I have already paid a fraudulent company call Hewitt Capitol about $350.00 and I am in the process of waiting on a charge dispute from Mastercard.”
Jan. 25, 2015: “They deposited money into my account in 2012. I closed my account because they were withdrawing money. It is now 2015 and they try to take me to court because I haven’t paid any more money. I did not authorize them to put money in my account, nor take money out my account.” On the same day, we also received the following allegations: “I stopped payment on my account because I did not authorize them to put it in there. I made payments for 3 months without knowing I was having money deducted from my account. It is now 2015. That happen in 2012. They are trying to take me to court. I never took a loan out with St. Armands Group.”
Jan. 26, 2015: “They claim I applied for a payday loan and I have never even heard of these people.”
On Feb. 4, 2015, we received these allegations against St Armands Group: “Kevin Morgan from Location Unit Service contacted me, my brother and my niece looking to confirm my address to “serve me” some papers for a loan that did not exist. 1-855-988-5631 was the number he left and it went to AFS/ Accelerated Financial Solutions and I was told to pay or go to court and pay more than $780.00 for a supposedly $300.00 loan which I confirmed with my bank it was never deposited. They claimed that the account was closed or in default at the time they tried to collect the funds. My job requires a direct deposit account or a delayed payday. They would not tell me who the loan was with or the date it was done just the year 2011. They would not give out any information and just saying they were going to serve the papers and see me and my attorney in court.”
Feb. 5, 2015: “Number 978-735-4366 out of Massachusetts. I had closed my bank account before moving to Idaho from Colorado in October 12th 2011, and here it is 2015 ST. ARMANDS/BMG from late 2014 has been calling family members stating I committed fraud [and] stating loan was requested online. I never authorized this. Also, scaring them into turning me in if loan wasn’t paid. Finally able to get hold of them. A female representative was talked with. [She] was very rude, talking over me, and refused to mail me information on this alleged situation and hung up on my face! I called back and spoke with a male representative and he told us when it took place. According to them, the loan took place 29th November 2011 online from an email address and that the payment due on loan was returned. And again I told them that account with that particular bank was closed in October and I moved to Idaho in October so I don’t see how a deposit to a closed bank account could be used to receive a deposit. When that happens the funds are returned not used. They threatened me to have court papers served. So, not sure what other steps to take at this point?! I hope this company gets shut down and every loop hole they can ever try gets shut down!”
Allegations received on Feb. 18, 2015: “I was told I owe a loan to them into a bank account that was not active. They will not supply me any documentation on this loan and have people calling me and threatening me.”
Feb. 24, 2015 against St. Armands Group: “A junk debt collector in the name of “Civil Lake Processing” is using consumer information under the guise they are collecting on behalf of St. Armand Group. They call from a “NO CALLER ID” number and I was told there were criminal charges against me. When I requested the phone number and address from the company I was transferred to another person who also refused to give me the information. When pressed she started to provide a PO Box number. I told her she was required by law to provide validation of debt and provide address and phone numbers for her business. She because belligerent and rude, refusing to give information until she finally hung up. No one has since called me from that ‘company’ nor have I been able to locate any information for such a business.”
Allegations received against St Armands Services LLC & Cutter Group LLC on Feb. 27, 2015: “Both Companies Claim that they have deposited funds into my account on 2 different occasions and that is not the case. I do not know of any one of these companies or have never delt with them. My bank also confirmed that no deposits were made on the dates that the now collector has given me. How do I get a hold of either company the numbers posted are all not working. Frustrated.”
Question received on March 11, 2015: “Are they licensed in New Jersey?” Editor’s Note: To the best of our knowledge they are NOT but please confirm with your state’s regulatory body: State Regulatory Agencies for Payday Loans. State regulatory agencies maintain a current list of licensed lenders.
Allegations received on April 1, 2015: “Deposited money into my account then sent emails that I owed well over what was borrowed. Then could never get a hold of anyone after they hung up on me. Recently got a call from someone threatening to take me to court unless I paid 500 + dollars.”
On April 1, 2015, we received more allegations against St Armands Group: “Received a call from someone who stated her name as Olivia Raspberry at Legal One Services. She said she was representing St. Armands Group about a $400 payday loan. I have never done business with this company and have no idea what she is talking about. She threatened a summons if I didn’t settle with her.”
On April 28, 2015, we received these allegations against St. Armands Group, Rutlin Group and Cred X Debt Recovery: “I was contacted from someone at Rutlin Group stating I owed St. Armand Group a civil liability of $1,112.00 from a payday loan in 2012 but could settle the account for $695.00. I made a good faith payment of $21.20 with them taking $146.28 out of my account every 2 weeks until July. Upon further investigation, I never owed St. Armand Group a penny. I never received a loan form them. Also I can’t even find where this group was licensed to provide a payday loan in my state, also this group got in trouble in 2012 for scamming people into paying them for loans they never took out. I have placed a stop payment on my account and have filed a complaint with the BBB and the Fair Trade Commission. I have tried calling Rutlin Group and the debt recovery place that called me and I have yet to speak to someone. I have left a message for them on their voicemail.”
On May 16, 2015, we received these allegations against St Armands, Dayton Credit Company and Evergreen Financial: “I received a phone call and called these people back at 1-844-621-8260. The guy wouldn’t even let me talk. He threatened me that I would have to go to court in DuPage County, Illinois. He was calling from Georgia. He said the total amount was $1,590. Supposedly I had a deposit on 4/24/13 or 4/25/13 in the amount of $300. Nothing showed up in my bank account in the form of a deposit on those two dates. I had already spoken to someone at St. Armand Fund months ago. They assured me that the bill has been paid.”
On May 21, 2015, we received these allegations against St Armands: “I received a phone call from a representative of this company stating that I owe them money from a payday loan. This loan was paid in full with crazy interest. This company was paid back at least 4x’s more than original funds. The kicker is that they called me in 2015 regarding a transaction that took place in 2013. They’ve threatened to take me to court. So now I’m back gathering my bank statements from two years ago. They just called me out of the blue with lies and accusations stating I must fill out some form by 3pm today. Needless to say, the call and email raised red flags leading me to think a scam is going on. The person on the telephone was aggressive and rude and wants you to get into an emotional tizzy with her. Is this harassment legal in the state of North Carolina?”
On June 4, 2015, we received these allegations against St Armands Group: “This company deposited money into my bank over 2 years ago. I didn’t authorize that deposit and was unsuccessful at getting them to take the money back. They have continued to find and harass not just me but my family as well. Threatening me and them with jail and other nonsense. Today I finally got the ball rolling and filed a complaint with the FTC and I am filing with the attorney general as well.”
July 7, 2015: “I am constantly being harassed to pay this loan back which I never knew how it got in my account anyway. When I try to call the company the first number was no more then the other number I found doesn’t let you speak to anyone unless you are taking out a loan and when you leave a message they won’t respond. Are they legal in Texas?” Editor’s Note: Please check your state regulatory agency. Regulatory agencies maintain up-to-date lists of legally licensed lenders.
On July 21, 2015, we received these allegations against St Armands Group: “I have several debt collectors trying to collect on the same debt for this company.”
Allegations received on Aug. 4, 2015 against Shoreline Online / St Armands Group: “Have been told that I was going to be arrested for not paying the amount that was lended into my account that was never requested by me as well as not taken out by me. I have had this company harassing me for years.”
Allegations received on Aug. 7, 2015: “Entity Details: Ms.Baxter. 210-529-7064. Safeway Investigations. Complaint: I received a loan of $100.00 from them in 2012. It was paid back in 2012 through a law firm (have paperwork starting paid) now I’m receiving calls from a company called Safeway Investigations. Stating I owe St. Armands Group $585.00 for a $100.00 loan that was paid back. The lady Ms. Baxter said felony charges would be pressed against me if I did not pay them by Friday. She was rude and didn’t want to hear anything I said. She refused to give me any info other than a phone number. What can I do to stop these calls.”
On Aug. 11, 2015, we received these allegations against St Armands / GM Associates LLC: “Have been contacted today by this firm with threat of litigation against me for a payday loan deposited into an account that I did not have on the date they claim. Stating If I do not pay $350.00 today I will be sued for $678.50. Also they have sent a fax validation of debt with several errors in it basically for me to sign and return so they can bill my credit card. Nothing from St Armands Group. Phone calls and false allegations regarding debt. Harassment at my employer threatening to file papers against me at my place of employment. Would like activities to cease.”
On Aug. 22, 2015, we received these allegations against St Armands: “These people are constantly calling me about money I supposedly owe them. I’ve never heard of them before in my life! This is harassment and the calls don’t stop. However, when you call them back you don’t get anyone! Someone needs to stop these people!!!”
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